Frequently Asked Questions

Everything you need to know about your Shifting Gaia experience.

How long does shipping take?

Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Are your products ethically sourced?

At Shifting Gaia, we prioritize sustainability. We work closely with our suppliers to ensure all materials are ethically sourced and produced under fair labor conditions.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Can I change or cancel my order?

Orders can be modified or cancelled within 12 hours of placement. After this window, the order may have already entered the fulfillment process and cannot be changed.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.