Returns & Exchanges

At Shifting Gaia, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. If your order doesn't meet your expectations, our streamlined process ensures a quick and hassle-free resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is unused.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days.